EMBARGOED TILL 21 JUL 2017, 11:30AM

Multi-agency effort to help the hotel industry address mismatches and missed matches

 

Adapt & Grow SkillsFuture Career Advisors to guide jobseekers on work expectations and career progressions in the hotel industry

 

SINGAPORE, 21 JULY 2017 – Multiple agencies are working together to help hiring employers in the hotel industry better engage and connect with jobseekers to address mismatches and missed matches in the employment landscape.

 

2          To help jobseekers who are interested in the hotel industry have a better understanding of the industry, the roles it offers and the progression pathways of these roles, the Adapt & Grow SkillsFuture Career Advisors Programme for Hotel Industry was introduced at the Hotel Day, co-organised by Workforce Singapore (WSG) and NTUC’s Employment and Employability Institute (e2i). The programme – a collaboration between WSG and Singapore Hotel Association (SHA), is a platform where hotel veterans can share their work experience and guide interested jobseekers on the different roles and progression pathways within the industry. Coupled with the Skills Framework for Hotels and Accommodation Services, interested jobseekers will have the necessary guidance and information to make informed decisions, on what are the skillsets required, where to get the required training to enter the industry, and where the jobs are.

 

3          The pioneer batch of SkillsFuture Career Advisors, comprising 21 industry veterans include HR directors and hotel general managers. They have volunteered their time to provide jobseekers with guidance and advice on job prospects and work expectations in the hotel industry. Jobseekers who are interested in developing a career in the industry can also tap on the SkillsFuture Career Advisors’ deep knowledge and extensive experiences to map out their career path to up-skill, deep-skill or re-skill when they embark on a hotel career. (Please see Annex A for list of SkillsFuture Career Advisors for the Hotel industry.)

 

4          To address missed matches, WSG and e2i organised the second edition of Hotel Day, with 25 employers offering 340 vacancies (Please see Annex B for list of participating employers). This targeted career fair is part of the Government’s efforts to help the hotel industry drive recruitment and help ease manpower constraint. With hotel properties and room stock set to increase as Singapore expects more visitors and tourists, more employment opportunities are created for Singaporeans.

 

5          Besides the focus on jobs and jobseekers, hotel employers also have a suite of grants and programmes to help drive productivity in their work processes. These include WSG’s WorkPro Job Redesign Grant, STB’s Business improvement Grant and e2i’s Inclusive Growth Programme. 

 

6          Mr Tan Choon Shian, Chief Executive of WSG said, “WSG is committed to working with partner agencies to address mismatches and missed matches in the hotel industry. We will also provide support to help employers redesign jobs and transform their work processes to bring on higher value jobs for the industry, benefiting both jobseekers and employers.”

 

7          Mr Gilbert Tan, Chief Executive Officer of e2i said, “Through e2i's close partnerships with the government, trade associations and employers, we are able to grow our network of industry experts and expertise to better develop and support Singapore's pool of hospitality professionals. Industry practitioners will benefit from our extensive suite of services ranging from career advisory to training programmes, as well as access to industry networking and employment opportunities, to help them make well-informed career and skills upgrading choices for their growth and progression." 

8          Minister, Prime Minister’s Office and Second Minister for Manpower and Foreign Affair, Mrs Josephine Teo was the Guest-of-honour at Hotel Day 2017.

9          Singaporeans interested in jobs within the hotel industry may also log on to http://rightspot.co/e2i/hotelcareers or visit any of WSG’s Careers Connect or e2i’s career centres to find out more.

 

*****

 

For media queries, please contact:

Esther Chan

Manager, Corporate & Marketing Communications Division
Workforce Singapore
M:        9188 8251
E:         esther_chan@wsg.gov.sg

Jurcannie Yeong

Senior Specialist, Communications and Partnerships

NTUC Employment and Employability Institute (e2i)

M:        9734 8691

E:         Jurcannie_yeong@e2i.com.sg

 

 

About WSG (www.wsg.gov.sg)

Workforce Singapore promotes the development, competitiveness, inclusiveness, and employability of all levels of the workforce. Its key mission is to enable Singaporeans to meet their career aspirations, take on quality jobs at different stages of life, and help enterprises be competitive and manpower-lean. Workforce Singapore’s focus is on strengthening the Singaporean core and ensuring that Singaporeans are able to have better jobs and careers. Workforce Singapore, in partnership with key stakeholders, also provides support to business owners and companies to enable them to transform and grow, while building a future-ready workforce.

 

About e2i (www.e2i.com.sg)

e2i is the empowering network for individuals and companies seeking skills and solutions for growth. Since 2008, e2i has assisted more than 500,000 individuals through our career guidance, professional development, and job matching services. With an extensive network of partners, e2i offers hiring, training and productivity solutions to businesses. We are an initiative of the National Trades Union Congress (NTUC) to support nation-wide manpower and skills upgrading initiatives.

 

Glossary and Translations

Workforce Singapore	劳动力发展局 (劳发局 in short)
e2i (Employment and Employability Institute)	就业与职能培训中心
Josephine Teo Second Minister for Manpower	杨莉明 人力第二部长
Tan Choon Shian Chief Executive, Workforce Singapore	陈俊祥 局长, 劳动力发展局
Gilbert Tan Chief Executive Officer, e2i	陈财喜 就业与职能培训中心总裁
Adapt and Grow Initative	应变与提升计划
SkillsFuture Career Advisors Programme	技能创前程职业顾问计划
Professional Conversion Programme (PCP)	专业人士转业计划
Career Support Programme (CSP)	职业支援计划
Work Trial	职场实习项目
Job Redesign Grant	重新设计工作津贴

 

 

Annex A

Appointed Career Advisors under Adapt & Grow SkillsFuture Career Advisors Programme

S/N	Name	Designation
1	Adia Loh	Vice President, Sales, UE Park Avenue International Pte Ltd
2	Angeline Tan	General Manager, Park Hotel Alexandra
3	Chew Han Wei	IT Manager, The Ritz-Carlton Millenia Singapore
4	Dennis Lim	Financial Controller, Copthorne King's Hotel
5	John Wu	Regional Director of Engineering, Asia Pacific, Four Seasons Hotels & Resorts
6	Kueh Siang Noi	Director of Human Resources, Carlton Hotel
7	Leslie Lenus	Area Director of Human Resources, AccorHotels Singapore
8	Lynn Chia	Director of Human Resource, Fullerton Hotel
9	Mark Flecher	Director of Human Resource, The Ritz-Carlton Millenia Singapore
10	Ong Eng Hwee	Area Director of Human Resources,  Shangri-La Singapore
11	Sharon See	Director of Purchasing, Sheraton Towers Singapore
12	Shirley Wong	General Manager, Four Points by Sheraton Singapore, Riverview
13	Susan Lim	Director of Human Resources, Marriott Tang Plaza
14	Jack Chua	General Manager, Park Regis Singapore
15	Jess Lam	Hotel Manager, Mandarin Oriental, Singapore
16	Malcom Hew	Director Inspired Events, Sofitel Singapore Sentosa Resort & Spa
17	Patrick Fiat	General Manager, Royal Plaza on Scotts
18	Sam Chia	Director of Sales, The St. Regis Singapore
19	Steven Lim	Director of Learning & Development, Goodwood Park Hotel
20	Tresille Melson	Director of Human Resource, Marina Mandarin Singapore
21	Kelvin Tay	Director of F&B, Amara Singapore

 

 

 

 

Annex B

List of Participating Hotels on Hotel Day